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Thread: Liferaft rental

  1. #1
    Join Date
    Sep 2007
    Location
    San Francisco Bay Area
    Posts
    1,193

    Default Liferaft rental

    Sals cancelled my order today! This, after providing a certificate for inspection saying they had a raft for us, just on Friday!

    I'm utterly flummoxed.

    Where are you guys/gals renting life rafts from these days?
    S-2 7.9: "Wildcat of Loch Awe"
    1968 Selmer Series 9 B-flat and A clarinets
    Piper One Design 24, Hull #35; "Alpha"

  2. #2
    Join Date
    Jan 2010
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    2,096

    Default

    Quote Originally Posted by AlanH View Post
    Sals cancelled my order today! This, after providing a certificate for inspection saying they had a raft for us, just on Friday! I'm utterly flummoxed. Where are you guys/gals renting life rafts from these days?
    Um. From Sals. What happened?

  3. #3
    Join Date
    Dec 2012
    Location
    Alameda CA
    Posts
    317

    Default

    Alan -
    Since I'm not going you (or someone else) can rent mine.
    in cert, nice and light (35lbs- aircraft pack winslow).
    first come first served.

    pm me
    DH

  4. #4
    Join Date
    Sep 2007
    Location
    San Francisco Bay Area
    Posts
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    Default

    I don't know. I hit their website, sent them $324 via PayPal about a week and a half ago. A day or two later I heard back from them that the website wasn't working right and that they couldn't process my PayPal payment. I talked to 'em on the phone, was told that they'd reimburse my paypal account and I could pay for the raft rental when I picked it up. All good.

    Last Wednesday I asked them for a certificate saying that they'd rented me a raft, so George would have it for Skye's inspection this weekend, and also becausse the deadline for having all that stuff done was approaching. They e-mailed me the certificate, showing that the rental unit had been inspected, passed, etc.
    ==================


    From:
    Sals Inflatables <info@salsinflatables.com>
    06/13/2019 (4 days ago)
    To: alanhebGeorge McKay
    Good Morning,

    Attached is the certificate.

    Sincerely,
    Vicente Sanchez
    Sal's Inflatable Services Inc.
    Telephone: (510)-522-1824
    www.salsinflatableservices.com

    ========================

    Today I have three e-mail from them, early this morning.

    One says that my PayPal account will be credited
    The second says that it HAS been credited...and I have e-mail from PayPal confirming that
    The Third says that my order has been cancelled because they don't have the stock to cover it.


    I'm stunned.
    S-2 7.9: "Wildcat of Loch Awe"
    1968 Selmer Series 9 B-flat and A clarinets
    Piper One Design 24, Hull #35; "Alpha"

  5. #5
    Join Date
    Sep 2007
    Location
    San Francisco Bay Area
    Posts
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    Default

    From:
    Sals Inflatables <info@salsinflatables.com>
    8:36 AM (5 hours ago)
    To: alanhebGeorge McKay
    Good Morning Alan,

    We processed the refund today and you should receive a notification. Let us know in a few days if you do not receive the refund.

    Sincerely,
    Vicente Sanchez
    Sal's Inflatable Services Inc.
    Telephone: (510)-522-1824
    www.salsinflatableservices.com


    =============================


    On Sun, Jun 16, 2019 at 12:32 PM alanheb <alanheb@protonmail.com> wrote:


    Hey, I was told that my PayPal / Credit Union would be reimbursed for the $321.75 that I spent to reserve the raft, but that apparently hasn't happened, yet. I just checked PayPal.

    I believe our agreement over the phone was that you'd reimburse my PayPal account and I'd pay the shop for the rental when I picked it up on July 2nd. I don't care, either way, I just don't want you guys to insist on another payment when I pick up the raft. My Credit Union account has been debited the $321.75 so as far as I know, you guys have your deposit.

    Alan
    S-2 7.9: "Wildcat of Loch Awe"
    1968 Selmer Series 9 B-flat and A clarinets
    Piper One Design 24, Hull #35; "Alpha"

  6. #6
    Join Date
    Sep 2007
    Location
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    Default

    From:
    Sals Inflatables Service <salsinflatables@sbcglobal.net>
    8:34 AM (5 hours ago)
    To: alanheb@protonmail.com
    Dear Alan Hebert,

    Your order #1027 was cancelled because we did not have enough stock to fulfill your order.


    Please reply to this email if you have any questions or concerns.

    ==========================

    I'm completely flummoxed. I've never had anything but A++ service and help from Sal and the shop. They've always been the Go-To guys/gals for liferafts in my book.
    S-2 7.9: "Wildcat of Loch Awe"
    1968 Selmer Series 9 B-flat and A clarinets
    Piper One Design 24, Hull #35; "Alpha"

  7. #7
    Join Date
    Sep 2007
    Location
    San Francisco Bay Area
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    Thanks to Dave H....renting his Winslow.

    =======

    Again I'm just flummoxed. Yes, it's been years since I've interacted with Sals but every single time in the past the experience has been A1. So ????

    color me confused.
    S-2 7.9: "Wildcat of Loch Awe"
    1968 Selmer Series 9 B-flat and A clarinets
    Piper One Design 24, Hull #35; "Alpha"

  8. #8
    Join Date
    Jan 2010
    Posts
    2,096

    Default

    okay now I'm confused. Does anyone else have one I can rent? Maybe a nice light one like David's? I just called Sal's and they can't find my reservation (made by Vicente). My Coleman keeps going flat so we can't use that.

  9. #9
    Join Date
    Sep 2007
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    San Francisco Bay Area
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    Default

    Huh?

    This is not good.
    S-2 7.9: "Wildcat of Loch Awe"
    1968 Selmer Series 9 B-flat and A clarinets
    Piper One Design 24, Hull #35; "Alpha"

  10. #10
    Join Date
    Sep 2007
    Location
    San Francisco Bay Area
    Posts
    1,193

    Default

    Coast Marine — San Francisco 415-673-1923
    S-2 7.9: "Wildcat of Loch Awe"
    1968 Selmer Series 9 B-flat and A clarinets
    Piper One Design 24, Hull #35; "Alpha"

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