View Poll Results: What do you think of the online race entry system?

Voters
19. You may not vote on this poll
  • Great - No Problems

    5 26.32%
  • Good

    6 31.58%
  • OK

    4 21.05%
  • Needs Improvement

    4 21.05%
  • Bad - Paper Forms are Better

    0 0%
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Thread: Poll for Online Race Entry

  1. #1
    Join Date
    Sep 2007
    Posts
    119

    Default Poll for Online Race Entry

    What do you think of the online race entry process?

  2. #2
    Join Date
    Sep 2007
    Location
    San Francisco Bay
    Posts
    227

    Default

    I voted "good" instead of "great, no problems" because I somehow managed to get stuck in some loop where I had to individually reconfirm all my data or quit the entry process. I might have somehow wandered into setting up my boat profile, not my intention, but man there are allot of questions! Besides that, beats looking for a stamp!

    Synthia
    Ride, captain ride upon your mystery ship. Be amazed at the friends you have here on your trip.
    Ride, captain ride upon your mystery ship. On your way to a world that others might have missed.
    ~ Blues Image

  3. #3
    Join Date
    Nov 2007
    Location
    San Anselmo, CA
    Posts
    20

    Default Poll for online ...

    I think I got stuck in the same loop as Synthia and had to answer all the questions one at a time over again. So if I am all signed up I say "if it works it works."
    CAL Twenty-Nine

  4. #4
    Join Date
    Sep 2007
    Posts
    21

    Default online registration

    I'm actually pretty unhappy with the new online registration system. I received 3 emails this morning from passport.compete-at saying my registration is incomplete. And it's amazing how much information they want about me. My passport number? The date of my last tetanus shot? Whether I have a history of psychiatric problems?

    This is really pretty intrusive. Is this really necessary to sail a race in the Bay?

    Maybe my days of sailing with the SSS are over...

    www

  5. #5
    Join Date
    Sep 2007
    Posts
    577

    Default

    WWW, please choose a response in the poll as well as adding your comments, so that we can get a clear picture of people's feelings.

    I agree with you that many of the questions are too intrusive, and I've been lobbying Regatta Manager to revise their software so as to allow us to eliminate some of those fields or at least make them optional.

    I'm very dissatisfied with the registration system as it stands now. In my dealings with Regatta Manager, I'm getting a clear picture that they regard their system as a pretty good one-size-fits-all design. They need to be convinced that it is sorely lacking in flexibility and customizability. IMHO.

    Hopefully future versions of their software will be improved in this respect. In the meantime, please have patience and stick with SSS.

    Max
    race chair

  6. #6
    Join Date
    Sep 2007
    Posts
    21

    Default

    Sorry for the cranky post, Max. I muddled through it, and I think I'm registered for the race now. Still need a new PHRF certificate, and, of course, to renew my SSS membership.

    A couple of things about the registration site, fwiw:

    - I think the loop people are getting stuck in is just the way the site handles an invalid login attempt. It just loops back to the login screen, without any message about why.

    - On the registration form, at least half of the intrusive questions disappear when you click the "only sailboat racing" box.

    See you on the water,
    www

  7. #7
    Join Date
    Sep 2007
    Posts
    166

    Default

    WWW, thanks for the feedback and your patience. As you probably know, SSS dosen't have an office, staff, big budget, etc. We do have a few folks who seem to step up when we need them and, somehow, we put on some pretty good races. I don't know who you are and maybe you're one of the people who has stepped up. If so, thank you for that also.

    We're hoping that the on-line registrations will be a big improvement over the paper system. There were big problems with paper too. Unfortunately, we don't have the budget to get a customized system but should be able to get Regatta Manager to work for us. Also, unfortunately, we start our season with the biggest race of the year and don't have a lot of time between the skippers meeting and the gun. We hope that getting boats registered and memberships tallied beforehand will take some of the excitement out of the event for the race committee and board and actually make things easier for the racers.

    See you on the water,

    Bill Merrick

  8. #8
    Join Date
    Sep 2007
    Location
    San Francisco Bay Area
    Posts
    2,095

    Default

    I sympathize with the effort to "online-ize" the registration process. However, I'm not willing to give this internet company that I know nothing about, all my personal information. So as it stands right now, I'm not registered for the 3BF, and that's pretty frustrating.
    1968 Selmer Series 9 B-flat and A clarinets
    1962 Buesher "Aristocrat" tenor saxophone
    Piper One Design 24, Hull #35; "Alpha"

  9. #9
    Join Date
    Nov 2007
    Posts
    609

    Default Paper Entries Still Allowed

    In reading the 2009 SSS Standing Sailing Instructions it appears that you can still enter via paper forms at the skippers meeting or mail. I thought I had heard that you could only enter via the web but was relieved when I saw in writing that we could still enter in person at the skippers meeting with a paper entry form.

  10. #10
    Join Date
    Sep 2007
    Location
    San Francisco Bay Area
    Posts
    2,095

    Default

    Hey, I'm crew on Velocious, owned by George McKay. George registered for the race, so the boat is in there, do I have to register as crew?
    1968 Selmer Series 9 B-flat and A clarinets
    1962 Buesher "Aristocrat" tenor saxophone
    Piper One Design 24, Hull #35; "Alpha"

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